At Ipsos, we make market research work. We understand people. We know data. And we succeed in delivering results. Thats why so many of the worlds leading brands and organizations look to us for their research needs. Operating in over 80 countries, we are recognized as one of the top 2 most innovative research companies in the world. Were a global leader in quantitative and qualitative market research and one of the fastest-growing and most successful firms in the business. Our research focuses on five areas of specialization advertising, marketing, public opinion, loyalty, and media and we put our people and our clients first.
Client Business/Relationship Management
Has experience with, and a passion for qualitative market research
Focuses on application of strategic business knowledge, qualitative methodology innovation and integration of Ipsos capabilities to improve services to client
Identifies and builds strong relationships with influencers/decision makers within client organization.
Partners with Ipsos qualitative and quantitative division managers to identify and develop new product capabilities to meet client objectives and needs.
Has strong Technology sector knowledge / client relationships across several consumer and B2B technology categories
Demonstrates strong understanding of products and a general understanding of other Ipsos products and offerings to partner with Ipsos sister divisions and leverage growth opportunities with new clients and within clients across all Ipsos' lines of business.
Strategically seeks out and closes new client relationships and opportunities by illustrating compelling differentiation vs. the competition.
Proven track record driving business growth
Internal Business Management
Develop annual business plan to produce aggressive growth year over year and management of profit/pricing expectations
Assess and proactively work with cross-functional leaders to address internal resourcing needs and capabilities to properly support growing business
Be an active participant on the divisional Senior Leadership Team by providing input into key decisions and leading organization-wide initiatives as required
Hire, manage and mentor staff to build cross-product knowledge, industry/marketing and unique client/industry knowledge to advance insights and innovative qualitative research capabilities
Help identify new moderator candidates and assist with their hiring / training according to Tech sector strategic priorities while building Technology sector-level knowledge across the research / operations functions
Fosters a positive work environment where staff are excited to be a part of their team and maximize their potential
Revenue and Profit Management
Contributes to and actively manages assigned team revenue and profit margin. Ensure monthly and annual financial targets are met
Responsible for setting pricing
Develops ongoing relationships with key clients creating year over year revenue streams via repeat business and preferred supplier relationships
Develop and Maintain strong partnerships with extended Ipsos Divisions to coordinate ongoing client management and respond to new business opportunities
You are awesome.
You love data, consumer decision making and puzzles.
You equally love great advertising and brands and are successful at building both
You can tell killer stories in presentation, visually and in writing.
If anyone called you a TED-presenter of consumer insights you might want to hug them.
you love learning and partnering with clients to develop and grow business.
You have at least 15+ years experience in the market research or something arguably relevant.